What is the sky cancellation phone number to cancel sky services?
Thinking of cancelling your services with Sky? Not satisfied with the quality? Switching to new company? The answer to all of these questions is to cancel your services with Sky. Cancelling your subscription is not a troublesome job anymore. On this page you will come across the Sky contact number that will help to cancel your services. There might be scenarios when you find out that the quality of Sky products and services are not up to the mark. If you are not getting the internet speed as committed by the engineer.
Feeling frustrated and want to cancel the services instantly? Use the Sky cancellation phone numbers mentioned in the following headings depending upon the services you are cancelling with Sky.
Cancelling Sky Tv Subscription
To cancel your Sky Tv services, you need to get in touch with the Sky advisor either via Live Chat or by calling on Sky tv cancellation number which is 03332 022 135. The helpline open on the phone number are from 8:30 am to 11:30 pm. If you are using the live chat feature, then you can chat with an advisor from 8:30 am to 8 pm, 7 days a week. Calls made on Sky phone numbers are free from Sky talk phone and if you are calling from another network, the calls will cost same as calls to 01 or 02 localised numbers. You can also write or send an email to the company informing about the cancellation. The Sky advisor may call you back to check the details and after that process your request. However if you have changed your mind and do not want to cancel your services. Instead of that you want to upgrade your service, then you can change your Sky package .
Cancelling Sky Broadband And Talk
Since both the services are available in a bundle, you can cancel both your services by contacting the Sky team. For that you can reach out to Sky via Live Chat facility or by calling on the following Sky Cancellation phone numbers:
To cancel Sky broadband: 03332 022 135.
To cancel Sky talk: 03300 412 437.
Sky advisors can be contacted on both the above mentioned phone numbers from 8:30 am to 11:30 pm, seven days a week.
Sky live chat advisors are available from 8:30 am to 8 pm from Monday to Sunday.
Write to Sky department or email them if you do not want to contact sky customer services over the phone. You will get a callback from Sky advisor and after verifying all the details, you’re cancellation process will commence.
Sky Cancellation Period
If you cancel your Sky account, then you will go into a cancellation period. The cancellation period mostly depends on the product or service. For cancelling Sky tv, a minimum of 31 days notice is required and for broadband and talk services, a minimum of 14 days notice period is required.But the broadband and talk cancellation period may differ if you are switching these two services to another provider. You will get full access to all your Sky services until the midnight on the final day of the notice period or switching date for broadband and talk.
What Are The Early Termination Charges when cancelling sky subscription?
When you sign up for Sky services then you are signed for a minimum contact period. In most Sky services, the contact period is either twelve months or eighteen months. If you take certain offers from Sky, at that time you will be signed up for a minimum contract period. You will also be informed about the minimum contact period before you accept the offer. If in case, you cancel the services within this time period, then you will be obliged to pay an early termination fee. The Sky customer services team will contact you and let you know about the early termination charges.
What Charges Will Be Applied By Cancelling The Sky Services?
The amount you will be charged depends on:
The Sky products that you have subscribed.
The period for which you have been already billed.
- How much of your minimum term is left to run.
Returning Sky Q Equipment
Once the subscription of your Sky Q services comes to an end, you need to submit back your Sky Q comes to the company. Unlike other Sky boxes, Sky Q is given on rental basis. You will have up to ninety days to return the equipment, you can also see the exact date within your returns packaging. You will be charged a Non Return fee if you don’t return the equipment on time. If you have lost the equipment or it has been stolen, you need to pay the above fee. However you can claim this chargeback on your home insurance.
Related – How To Update Sky HD Box Software?
Since your Sky payments are taken a month in advance, depending on your billing period you will be billed for a full month ahead even after your service has been cancelled. One of the most important thing, you have to keep in mind is not to cancel your direct debit or any other payment arrangement because there may be some payments that must be due. Your account will automatically correct itself once your service has ended and any payments for services that have been cancelled will be credited to your account. The company will use your bank details to return the credit in your Sky account back to your bank account after 45 days.
To learn more about bills, use the link: Understanding your bill or by logging in to your My Sky account.
Want To Stay With Sky
You can still change your mind if you are within the cancellation period and would like to keep the Sky services.
In order to keep the Sky Tv subscription, make sure that your Sky Tv box is connected to your home broadband network . After that you need to follow the steps given below:
On your SKy remote, press the “interactive” button.
Navigate to “My Account” and press the “select” button
And follow the onscreen instructions.
If you are facing issues, then you can speak to the Sky advisor about keeping your services with Sky Tv.