RWE Npower Contact Number

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The number listed by us in this website is a direct number to contact Npower customer services Help and Support department. Just call 0844 381 9900 in order to have all your enquiries answered instantly.

Npower is a leading utility supply company in the UK. Their customer services department can be hectic with numerous phone calls coming most frequently. In this event, locating a number that offers a direct connection can be undeniably a preferred choice. The number listed by us in this website is a direct contact number. Further, the callers do not have to steer any third party who ask a number of questions before connecting you to the Npower customer service  department.

Npower Phone NumberNpower contact number0844 381 9900

 Calls cost £0.7 per minute plus your providers access charge. You must be at least 18 years of age and be the bill payer or have the bill payers permission to use this service. We are not affiliated with this or any company listed on this website.

Simply call the Npower customer service contact number listed here in this website; and get solved all your enquiries concerning the services of Npower offer. Their advisors are committed to offer the greatest level of customer service possible. The right way is to get prepared with the information you need before you call the Npower customer services number. In case, you’re a potential customer and looking to transfer your service, the best way is have your contact address and payment ready. This will permit the customer service executive to enter setup account in an efficient way.

Npower customer service contact number

In case, you’re an existing customer, you might have a reference number of some enquiry made. By quoting this reference number in the conversation, the Npower advisor would be able to access your account instantly. Moreover, this will permit them to make any changes that you need in your account.

Npower Telephone Number 0844 381 9900

The Npower contact number listed here in this website is accessible seven days a week. The customer care advisors have been specially trained to acknowledge what they offer, and make themselves available as much as possible with regards to customers’ enquiries contacting them.

The cost of gas and electricity is massive these days, and most companies make efforts in order to distinguish themselves from each other. Consequently, the best way they endeavor to make an impact on the customers is to do extremely well when it comes to customer service. When you’ll dial the Npower customer service contact number listed here in this website, you’ll get connected directly to the right department. You’ll see how dedicated are the customer advisors who thrive to offer the greatest quality of services they can.

When you dial the Npower customer service contact number from a BT landline, you’ll be charged at the rate of just 5p per minute. In case, the Npower customer service contact number is dialed from another landline or a mobile phone, the charges may be higher or there may be additional or extra cost associated with the call made. Npower is an independent company who offers this service, and has no relationship with any of the other companies.

Npower advices the bill payer to contact the operator on how much it will cost, if the call is made from a landline or mobile phone that is different from a BT landline. Further, they must give their authorization to the caller, and he or she must be more than 18 years of age.

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Npower Contact Us: Help & Support 0844 381 9900

You can get help and support from Npower customer services team with the aid of electronic forms of communication, the details of which have been listed on the Npower website. The simple and routine way is to send an email or enter into a live chat conversation with their customer care executives. By these ways, you can also receive the same standard of Npower customer services. These channels are used by those customers who avoid calling Npower customer service contact number.

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How to submit my Npower meter readings?


You can submit your meter readings in the following ways:

    • Online: Submit the meter readings by logging into your Npower account. To log in to your account, click on the link: log in . If you do not have online account, you can create by clicking on the link: activate your account. If you want to create the account afterwards and still want to submit the reading online, click on the link: send a meter reading online. Enter the Npower account number, name, email address and the postcode and click on “Continue”. Follow the onscreen instructions to submit the readings.
  • Npower mobile app: Use the mobile app, to submit the meter readings. The Npower app is available for both the Android and Apple devices.
  • Via Phone: Call the Npower automated service number (free from landlines) or 0330 100 3000. Before calling the number, make sure you have your Npower account details handy.

What to do at the time of moving home?

Before relocating, you have to inform Npower about it. You can inform it online by clicking on the link: tell us all about it online.

After you have relocated, you have to activate your Npower account. Simply login to your account and the old account will be deactivated by Npower.

To sort out your energy online, you will need the following details:

  • Your new address details.
  • Final readings of your Npower meter.

Call the representative maximum upto 4 days before you relocate. You can call at the following numbers mentioned below:

Npower Contact Numbers


Weekdays: 8 am to 8 pm.

Saturday: 8 am to 6 pm.

How to book a boiler service?

In order to book a boiler service, you have to contact the Npower hometeam by calling from a landline) or (from a mobile). The Npower customer service team will help you with the boiler service queries and will book a service appointment.

How to check details of my Npower tariff?

You can check the details of your Npower tariff by clicking on the link:

How can I top up credit on my prepayment meter?

Once your key or card has been activated, buy a credit at a local outlet and add it to your meter. You can top up your prepayment meter at PayPoint, Payzone and Post office outlets. To know more about the nearest outlet, click on the following options:

To top up your credit, you have to take your card/key to an outlet.

  • The credit bought will be added to your key or card.
  • You can credit up to £249 on your gas meter and up to £255 on your electricity meter.

Make sure that you always buy credit on your Npower payment card or key. If you use the key or card from a previous supplier, the money will not be credited to your Npower account.

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